Payment and Cancellation Policies
Cover Payment or Cancellation
Payment Methods:
Holiday Packages and Nile Cruises:
- Deposit of %50 is required to confirm your booking.
- Deposit will be wired through a bank transfer or western union.
Daily Tours:
We don’t mind receiving the cost of the tour at the beginning of the tour.
Terms of Cancellation:
Any cancellation of guided tours, must be made within 24 hours. Any cancellation inside that period will be subject to cancellation charges of %50. NO refund will be available for tours cancelled at short notice than 24 hours.
Refunds will not be available on schedule flight tours.
For holiday packages:
- 30% of the price per person will be deducted if the cancellation happens within 60 days before arrival time.
- 40% of the price per person will be deducted if the cancellation happens within 50 days before arrival time.
- 50% of the price per person will be deducted if the cancellation happens within 30 days before arrival time.
- 60% of the price per person will be deducted if the cancellation happens within 15 days before arrival time.
- 70% of the price per person will be deducted if the cancellation happens within 07 days before arrival time.
- 100% of the price per person will be deducted if the cancellation happens within 24 hours before arrival time.
Last Minute Deals
Are you looking for the best tours in Egypt?
Check out our wonderful trip itinerary in Egypt and book now with Happy Egypt for your happy Egypt tours, where a specialized team at our company helps you choose the most suitable trip for you that will create a beautiful and unforgettable memory for you.
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I was referred by a friend to Eid Moawed. One of the guides who helped me plan by bespoke private itinerary for 10 days in Egypt. And no I did not regret it! During my journey with Eid, I was told by other guides that I am lucky to have him as my guide and wallahi it’s true.
Throughout my trip in Egypt, I met different guides, airport assistance and drivers at different cities and they are all lovely! As a solo female traveller, I was well taken care of!
Here are shoutouts of people (support assistance, drivers and guides) who were involved and they were all amazing!
In Cairo,
Airport assistance: Walid made the first impression of my trip looked beautiful already.
Driver: Sayed Fathi drove a comfortable vehicle for just me who also drove me on my last day in Cairo.
Guide: Mohamed who is a very focused guide. Unfortunately it was a long flight for me I had requested to end the tour early. And no, there was nothing wrong with him.
In Giza & Alexandria
Driver: Very shy driver, Ahmed Shaaban again another comfortable ride just for 1 person
Guide: another Mohamed (aka Medo) brought me for my tour. Mohamed reminds me a lot of “Danny Devito” he is really hilarious! I couldn’t keep up with his energy! Thanks for accompanying me for lunch at Sobhy Kaber in Cairo and Branzino in Alexandria.
In Aswan,
Airport Assistance: I was also welcomed by another gentleman who I forgot his name at this time because I was slightly occupied with work. But he did helped me a lot with my luggage when I was engaged.
Driver: Ami Yousef (driver) he really reminds me of one of my uncle. He’s just sweet. He also drove me to Abu Simbel and I also requested to stop by at pharmacy to get some stuffs. He was really accommodating.
Guide: Ahmed, who has a cool, chill 😎 personality. After our trip to Philae temple Ahmed assisted me with my check in for my river cruise Le Fayan, thanks to Eid and Ahmed Refaey (owner of Happy tour) for arranging for me! The cruise was BEAUTIFUL! By the end of my tour, I requested for Ahmed to accompany me for a dinner outside, and he was such a gentleman who didn’t reject. He also brought me to a local market which was amazing!
Back in Aswan again and throughout my sailing journey to Luxor, this was when I finally met Eid! This one is a keeper. Eid was warm and friendly and he made me feel like home. He is very detailed with his sharing of the temples. He even brought books that depicts the differences of how it used to be and how is it today.
Hands down, he will ensure I will arrive early and before the crowd so that I can enjoy the tour. Not only that, as a guide, he takes amazing photos! I had one too many I had difficulties choosing which to post. By the end of the trip he made me felt like family! & yes he did accompany me for dinner too!! He introduced me to local cuisines. It was definitely a good cultural experience!
Driver: Gaber, I met him on my last day in Luxor and he drove me to Hurghada. He made the 4-hr ride felt really short! Not once I got bored in the car. Not only that, his car was equipped with treats and drinks! Such hospitality! Both also helped me picked up my luggage from the river cruise while I was enjoying the hot air balloon ride.
In Hurghada,
I was mainly on my own most of the time. However I did went to Orange Bay that was arranged by the team and met a photographer, Adel Al Dodge, who clicks beautiful photos.
Overall, Egypt was amazing thanks to the team that made it happen for me. Thanks to Eid Moawed and Ahmed Refaey for putting the itinerary for me and surprised me with the private ride to Hurghada. They were quick with response and were really accommodating. They are also able to work around your budget and recommend the best for you. And do consider yourself lucky if you get a combination of Eid and Gaber during your trip!
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Mar 2024 • Friends
The tour was very organised and they meet what was planned. Communication was also very clear, from the planning to during the tour. We would like to highlight that we enjoy the tour guide they assigned to us in Cairo, and the driver in Luxor.
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Apr 2024 • Family
Happy Egypt organised for our family (parents and children aged 16-21) a made-to-measure tour of Egypt.
We started after a day break on the red sea and were leaving from Cairo. Happy Egypt organised everything for us: schedule, transfers, hotels, visits, entries, … as well as a super friendly very knowledge and professional guide whose role in making our holiday amazing was undeniable.
The tour took into account our desire to have family time, but also see the sites when they would be quieter, to have explanations during the visits yet free time to also look at our own pace, and overall, all were met.
Boat was very small (as per our wishes) with a crew that could not have done more for us. Water always available in taxi, boat, etc. No hassle from anyone, just pure pleasure.
If we were to return, there is nothing we would change and we will recommend this company to any of our friends who plan such a holiday: big thank you from all of us.
Thank you Ahmed, thank you Mostafa.
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Jan 2024 • Family
We booked a tour in Dahabiya from Aswan to Luxor. It was gorgeous. The boat was only for us. The crew, Mahmud the manager among them, was very obliging, the food was fantastic and the guide Mahmoud was an excellent archaeologist, very didactic and patient. We had a wonderful time with him, enjoying every moment. He selected the better places to see everything, he answered any question we did and always in good mood. I recommend this experience. Probably we will repeat with another part of the family.
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Jan 2024 • Family
This was such a fun experience for my whole family. We were picked up early morning at 4:30 by the balloon company arranged by Ahmed our agency owner. What followed after that was a series of pickups and boat transfers on the Nile to go to the West Bank. The excitement was palpitating and we were in awe to see a collection of all hot air balloons getting ready to take off. It was an unforgettable experience to see the whole city and right at sunrise, the view was breathtaking. Am so glad we did this.
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When I started to plan the trip from Aswan to Luxor ( 4 days 3 nights cruise) , I got prompt response and quotation from Happy Egypt through whataspp, which facilitated me to make decision and planning.
We chose the MS May Flower Cruise which accommodations are clean, new and tidy. The services on the cruise was excellent with helpful and friendly staff.
I am provided with a very knowledgeable guide , Hany, who could introduce all the sightseeing points well and took care of us well.
The trip to Abusimbel was unforgettable.
The sail on Nile River with felucca was nice and enjoyable.
We also booked additional trip to Nibican Village , where the beautiful colorful houses catched our eyes.
The company also provided us a free wifi router.
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We were a group of eight, three couples and two friends. I started our planning the trip by getting quotes from several companies,but Ahmed was able to provide the best value for our group.
We started our trip in Cairo and we're met at the airport where our visas were already in his hands and he was able to walk us through one of the long lines out to our driver who took us to the Cairo Marriott (last year we stayed at Marriott Mena House with Pyramid views).
Saturday morning our driver Kareem and guide Yousseff took us to Giza Pyramid Complex, lunch and then the Eygpt Museum.
Sunday we toured Islamic and Coptic Cairo, then lunch and shopping at KhanKhalily bazaars.
Monday morning we flew to Luxor and we're met by our guide Mohammed Hasan. We toured Karnak Temple and then boarded our ship the MS Esmeralda to check in and have lunch. That evening we toured Luxor temple.
Over the next four nights we were impressed by the knowledge that our guide, Mohammed Hasan gave us during the tours of the West bank of Luxor, Valley of the
Kings, Hatshepsut Temple & Colossi of Memnon, Abu Simbel, Philadelphia Temple and Eygpt overall.
All of our group was impressed with the quality of service, tour schedule and most of all our guides.
Mohammed Hasan as an Egyptologist has 21 years of experience. One of the group members was in his third trip to Eygpt and said Mohammed was far superior than the other guides he had.
From start to end everything was coordinated very well by Ahmed the owner of the agency. We really enjoyed the mobile hotspots he provided because it helped to stay connected.
Can't wait for our next trip with them.
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We had a private 3-day tour around Luxor, Aswan and Abu Simbel.
The organization was perfect and so was the guide, Mahmoud, who made sure we were enjoying it and provided many tips on places to visit and eat.
Highly recommended!
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Our tour guide Essam was kinder and more knowledgeable than we could have hoped for. His Egyptology expertise was vast and his passion for the subject was engaging, allowing us to learn so much from the wonderful history all around us. He was so personable and friendly, and getting to spend time with him, learning about the history and also the local Egyptian culture and customs was incredible. Everywhere we went with Essam we felt truly comfortable and taken care of.
A standout on our trip was the village tour. Welcomed by our local guide Esma, we stopped at a quiet and beautiful village where we were shown the seasonal crops and learned about the local history. Esma graciously welcomed us into her home where we met her wonderful family, enjoyed delicious homemade beverages and got to interact with their animals. Later, a delicious barbecue was preprared for us by the crew on a little patio at the edge of the village, and we got to enjoy some live music and dance with the locals. An incredible day overall.
It was amazing to see that not only does the tour company provide a great service to tourists but also prides itself on fostering networks with local communities, from the quality of drivers and boat captains to the sourcing of ingredients for the food they serve. A truly one-of-a-kind experience for anyone looking to explore the wonders Egypt has to offer. Could not recommend this trip enough!
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The ship of the cruise was not the newest, but had everything one might need. I also believe it's possible to book more luxury by paying more.
In summary, we had a great experience and I'll definitely recommend Happy Egypt to anyone going to Egypt.
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Firstly they supplied a very good conditioned car. Big and comfortable. It was perfect to relax in the road.
Secondly Jaber, the driver, prepared welcome drinks and snacks! He is also very kind and gentle with funny jokes haha. He made our trip much more pleasant.
Thanks for the perfect service!
Highly recommend Happy Egypt✨️
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Also my driver and my friend, Jaber drived us to abu simbel so safe, and we was touched by his kindness and good service :)
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This was by far the best part of our trip because of Gaber’s services. I am a seasoned traveler but this was my first time in Egypt. His services provided a sense of security and trust while exploring Luxor. He took me and my girlfriends to Dendera and did an outstanding job of providing a clean vehicle, excellent temperature control, tour like details of the country (without the extra charge), and a friendship by the end of our journey. He explained things easily to help us make good decisions for our trip and allowed us to enjoy this experience. Every recommendation was spot on and I will use him again when I return with my child. A must use service.
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Review Videos Title
Experience our tours through the eyes of our travelers to every location in Egypt! Watch our review videos to hear first-hand accounts from our customers about unforgettable adventures, exceptional service, and breathtaking destinations. Hear from our customers during their Egypt tours. Let our satisfied customers guide you to your next exceptional trip.
